Contact Us
We're here to help with any questions or support needs
General Support
For technical issues, account questions, or general inquiries
Email Support
mdg.media.solutions@gmail.com
Phone Support
+49 178 6021900
Response Time
Within 24 hours
Refund Support
For refund requests and billing inquiries
Refund Email
mdg.media.solutions@gmail.com
Refund Hotline
+49 178 6021900
Processing Time
Typically a few business days
Frequently Asked Questions
Processing is designed to be quick, but timing may vary based on demand.
Upload clear, well-lit photos where your face is clearly visible. Higher resolution photos (at least 512x512 pixels) produce better results.
Yes! After your initial headshot is generated, you can request modifications like changing clothing color, background, or expression style.
We take security and privacy seriously and do not share your photos with third parties. You can delete your images from your dashboard at any time.
Secure
We prioritize security and privacy; you control your uploads
Fast Response
We respond to all inquiries within 24 hours or less